Meet Our CEOs

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Mr. Jeffrey Montague, Assistant Dean of The School of Tourism and Hospitality Management

Jeffrey Montague is the assistant dean of Temple University’s School of Tourism and Hospitality Management and has more than 20 years of administrative experience in higher education. A graduate of Cheyney University of Pennsylvania, which is the oldest historically black university in America, Jeffrey went on to complete a master’s degree at Temple before joining its administration/faculty.

One of the philosophies Jeffrey has strived to maintain over the years is to make customer service a priority not only to all students, but also to their families. He believes the ability to provide personal service has a vital place in the academic setting, especially in an age of increased technology. Further, he takes pride in mentoring students in personal growth, for he believes by doing so, professional development and social intelligence will clearly be visible.

In addition to his duties as assistant dean, Jeffrey also teaches several senior seminar classes required for graduation from the School of Tourism and Hospitality Management. He also has a professional background in helping students set goals and objectives for themselves, perfecting the necessary skills for acquiring a career, and understanding development/ giving. To him, pre-professional development is as important as an impressive grade point average.

Jeffrey challenges himself to stay connected to our alumni base. Often graduates give back to STHM by offering internships, career opportunities for STHM alumni, and assist with building endowed scholarship to those currently pursuing degrees. As Jeffrey tells his students, “I don’t make friends, I make alumni.”

 

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Mr. Richard Ridall, Assistant Professor and Director of Industry Relations for The School of Tourism and Hospitality Management

Richard Ridall is joining the School of Tourism and Hospitality Management as an Assistant Professor in Sport and Recreation Management and as the Director for the Center for Student Professional Development. Mr. Ridall received his BS in criminal justice from Temple University and then later his Master of Education in sports and recreation management from Temple’s School of Tourism and Hospitality Management. He has served as an adjunct professor at Drexel University, and as a guest lecturer for graduate and undergraduate courses at Temple, Villanova, Drexel, Widener, and Neumann Universities in the areas of business and sports management. Mr. Ridall has over 20 years of professional experience in the field of sports management with Comcast-Spectacor. He started his career as a penthouse suite concierge supervisor for the Philadelphia Eagles and assistant ticket manager for the Philadelphia Flyers. He was an assistant box office manager for the Wachovia Center & Spectrum, and has worked for Comcast-Spectacor as their director of ticket operations, a regional sales manager & client service representative, the director of sales, and then national sales manager.